Design & Build
-
Needs Analysis
Analyze your current approach and provide recommendations and guidance.
Needs Analysis- Begins with an assessment of your current situation, considering your goals, challenges, and available resources.
- We work with you to identify gaps in your current approach and develop a customized plan for your organization.
- Leverage our expertise to provide recommendations and guidance that are effective and practical.
-
Develop Survey Process
Create a tailored survey process by understanding your unique goals and requirements.
Develop Survey Process- We develop a tailored survey process for your organization by understanding your unique goals and requirements.
- This includes customizing the survey rollout using your preferred method: email, text, access cards, or paper surveys.
- We provide translation services in 50+ languages to reach your employees across the globe.
- Our online surveys intuitively switch languages using location-based automatic browser detection.
-
Customize Questionnaire
Aligns with industry best practices and global benchmarks to create an effective questionnaire.
Customize Questionnaire- Provides a fully customizable questionnaire template including a variety of question types to choose from.
- Development of tailored questions, incorporating relevant themes and using appropriate rating scales.
- Our team ensures alignment with industry best practices, benchmarks, and compliance requirements, creating an effective questionnaire for your organization.
Monitor & Collect
-
Survey Distribution
Launch your Employee Engagement Survey using our secure, user-friendly survey platform.
Survey Distribution- We send personalized email invitations using your Employee Database to ensure confidentiality.
- Alternative distribution methods are available including Paper Surveys, Text Messaging, Access Cards & Generic Links.
- Flex Surveys sends individual reminder emails to your staff by monitoring participation rates and targeting non-respondents.
- These reminders emphasize the survey’s importance and deadline, encouraging participation and fostering a culture of open feedback.
-
Participation Tracking
Real-Time participation dashboard provided daily by your dedicated data analyst.
Participation Tracking- Our process includes a live participation dashboard for any number of segments (department/location).
- A dedicated data analyst will be assigned to your campaign and will answer any questions that you have throughout the process.
- We do not provide individual participation updates to maintain 100% confidentiality for your staff.
-
Unlimited Support
Responds to employee questions throughout the survey period via phone or email support.
Unlimited Support- Flex Surveys manages employee questions and resolves any inquiries throughout the engagement survey by providing a dedicated support team.
- This team addresses inquiries, troubleshoots technical issues, and offers guidance via multiple channels, including email and phone.
- Timely, efficient assistance ensures a smooth survey experience and maintains employee trust and engagement.
Report & Analyze
-
Import Previous Results
Previous survey results are imported to provide a comparison to historical statistics.
Import Past Year’s Survey Data- Flex Surveys imports previous year reporting into their system by securely transferring historical data and maintaining confidentiality.
- Our team ensures compatibility with our reporting platform, standardizes data formats, and verifies accuracy.
- This process enables seamless integration, facilitating year-over-year comparisons, trend analysis, and comprehensive insights for organizational improvement.
-
External Benchmarks
We compare your results to similar organizations using industry-specific data.
External Benchmarks- Flex Surveys benchmarks your engagement survey reporting against similar organizations by accessing our extensive database of industry-specific data.
- We compare your results with relevant peers, identifying key similarities and differences.
- This contextual analysis highlights your organization’s strengths and areas for improvement, enabling targeted strategies to enhance overall performance.
-
Customize Segments
We ensure 100% confidentiality by only providing reports for segments above the minimum sample size.
Customize Segments- Flex Surveys works with you to customize employee engagement survey results confidentially by collaborating on data segmentation and reporting preferences.
- We employ strict security protocols, ensuring data privacy and confidentiality.
- Our team presents tailored insights that respect privacy concerns while providing actionable recommendations, fostering trust and supporting organizational improvement.
Plan & Act
-
Review Results
Highlight significant findings, trends and benchmarks during a customized presentation.
Review Results- Flex Surveys presents key survey results by scheduling a dedicated meeting with your organization’s stakeholders.
- Our experts walk you through customized reports, highlighting significant findings, trends, and benchmarks.
- We encourage discussion, address questions, and offer actionable recommendations for improvement, fostering a collaborative approach to organizational growth.
-
Develop Action Plans
Identify areas of improvement, and recommend steps to enhance employee engagement.
Develop Action Plans- We offer the tools and resources to enable your leaders to make effective and impactful action plans to address specific concerns around employee engagement.
- We work collaboratively with your organization, prioritizing issues based on impact and feasibility.
- Our team provides expert guidance, recommending targeted interventions and next steps to enhance employee engagement, satisfaction, and organizational performance.
-
Act on Results
Guidance on effective communication and implementation strategies for HR & Leadership.
Act on Results- Flex Surveys encourages action plan implementation and updates by offering guidance on effective communication strategies.
- We help develop clear, concise messaging, emphasizing transparency and inclusivity.
- Our team supports you in sharing progress updates, celebrating successes, addressing challenges, fostering employee buy-in and creating a culture of continuous improvement.
Results Rollout
-
Custom Training Sessions
Individualized or group presentations to train leaders on how to interpret their reports & communicate next steps.
Custom Training Sessions- Your dedicated account manager will review the results from the Employee Engagement Survey during a customized session.
- These sessions can be targeted towards different audiences, HR, SLT, Managers/Staff.
- The presentations will be customized by your account manager to ensure that the results shared are appropriate for each audience.
-
Report Distribution
We streamline report distribution by sending customized emails to designated leaders on your behalf.
Report Distribution- Flex Surveys offers fully automated report distribution allowing organizations to disseminate results efficiently to their teams.
- Your account manager will guide you through the process and ensure that all reports are distributed to the correct recipients.
- Indicate which report goes to which leader and our software will distribute the appropriate reports.
-
Action Planning & Resources
Flex Surveys provides access to resources to aid with Action Planning done internally or we can help you launch your Action Plan.
Action Planning & Resources- The Online Action Planning Tool allows employees to document their department action items using personalized links.
- We provide your team with an Online Dashboard to track the development of Action Items and provide updates on action plan performance.
- Included within the process are resources containing recommended action plans for each survey question/theme.
Transform Your Employee Engagement Surveys
Start Optimizing Your Survey Process Today!