Factors that Influence
- Accountability efforts from supervisors and leaders
- Defined roles and tasks
- Understanding the roles of other team members
Commitment to Quality Work
Commitment to Quality Work
Background Information
This theme measures perceptions on general employee efforts within the organization.
Generally, any concern in this area is related to culture of the organization and accountability within teams and between coworkers. A poor perception in this area tends to identify a culture of employees “getting by”.
The commitment to quality work is not strictly based on perceived effort of others, but whether employees provide meaningful support to each other to achieve both internal team goals and organizational success.
The results for this theme may contrast with:
– Working with Employees to Improve their Performance
– Manager is a Role Model for Hard Work and Quality Execution
Why is this Important?
Perceptions on employee effort are very important for organizational success.
When employees feel others are not imparting their best efforts, workplace culture and morale suffers.
Over time, previously motivated employees begin putting in only as much effort as the perceived norm. This can lead to high performing individuals either leaving the organization or remaining but disengaging from their work.
Recommended Action Items
Consider implementing the following action items as part of your personalized strategy to improve the level of employee engagement within your team.
Lead from the Top
Supervisors and managers must lead by example. Successfully managing their time and delivering on their own targets models this behavior for their team. Employees will also be more receptive to feedback and meeting deadlines when they recognize it from their team leaders.
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Accountability Plan
Accountability is necessary on all levels. Leaders must first be good role models and show staff what this behavior looks like. A process for accountability can be put in place to foster better performance from all individuals in the team. Accountability is not assigning blame but ensuring desired outcomes are met.
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Communication and Recognition
Communicate the targets of other team members and recognize strong performances. Well-structured team meetings help keep individuals accountable and ensure goals are consistent.
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Top-Down Communication
Actively share all teams’ objectives, challenges, and successes across the company. When teams understand what their counterparts are working towards and how it relates to organizational goals, they are more likely to build rapport and gain a better understanding of efforts put in by others.
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