Factors that Influence
- Clarity of sr. leader’s roles
- Staff proximity to sr. mgmt.
- Visibility & communication of what sr. leaders are doing
Actions are Consistent with What They Say
Actions are Consistent with What They Say
Background Information
This topic examines staff perceptions of the daily work and actions of the senior management team.
It does not directly measure the efficacy or behavior of senior management, but rather employee sentiments.
This helps analyze the relationship employees feel they have with the leadership team as well as their confidence in the highlevel direction of the organization.
Why is this Important?
Individual performance and accountability suffer when employees do not feel a sense of internal consistency from the actions of leaders.
Conversely, when leaders are seen as accountable and forthright, it pays dividends over time with increased team morale and overall employee engagement.
These dividends can be seen in employees’ abilities to work through disagreements, manage risk better, and perform at higher levels.
Recommended Action Items
Consider implementing the following action items as part of your personalized strategy to improve the level of employee engagement within your team.
Share Openly and Often
Many employees respond that they simply do not know enough about what senior leadership is doing. It is important to communicate frequently through newsletters, meetings, emails, etc., to share what high-level goals leaders are working towards and the progress that is being made.
Copy text
1
Communicate Consistent Vision, Goals, and Strategy
Inconsistent messaging from different levels of an organization can quickly create confusion and uncertainty about the sincerity and motivation of senior leaders. Align decisions and actions of senior leadership with high-level organizational objectives to create clarity for employees.
Copy text
2
Culture of Transparency
Focus on training managers so they are fully informed on the objectives and direction of the organization. Ensure they know what to say when put on the spot by those working beneath them. A lack of preparation can result in mid-level managers blaming those senior to them or offering inaccurate explanations, both of can result in causing discord within the organization.
Copy text
3
Make a Habit of Keeping Promises
Be cautious of making even simple promises unless they can be honored. Employees have long memories for unfulfilled promises. such as having an extra halfday off before a weekend, a new printer coming soon, or the promise of an office party after hitting a target. Be sure employees can count on leaders from the top-down to follow through on what they say, even on the simplest of matters.
Copy text
4
Looking for help developing customized action plans specific to your team?
Click the button below to start working with Flex.AI to make your action planning process easy to implement.
Looking for additional resources to share with your team?
Want weekly tips & tricks? Follow us on LinkedIn
Tips & Tricks to Improve Employee Engagement
4 minutes read
Looking for the key to your organization's success? Prioritizing Mental Health in...
4 minutes read
Best Practices for Employee Engagement Surveys Employee Engagement Surveys aren't...
Learn How Flex Can Help You With Your
Create your own survey for almost anything.
The most comprehensive solution for all your insight needs
