Factors that Influence
- Understanding of manager’s duties
- Direct Involvement with employees
- Individual team size
Does a Good Job of Managing
Does a Good Job of Managing
Background Information
This theme examines employees’ perceptions of the skills and competencies of their manager.
The results in this area reflect how well employees believe their manager performs his or her job as a team leader.
This does not directly address employee relationships or interactions with direct managers, other than to the extent they impact their job performance.
As such, results can often contrast with those for:
– Manager Equity
– Manager Interest/Sincerity
Why is this Important?
Direct managers can have a powerful impact on employee engagement.
A weak manager who struggles to administer their team and marshal resources effectively will hurt team performance and morale.
When employees do not feel supported to do their best, they slowly disengage and lose motivation.
Effective managers can cultivate an environment to bring out the best in individuals and to focus team efforts on company goals.
In addition, their routine interactions with employees can provide recognition and feedback to drive superior employee engagement and performance.
Recommended Action Items
Consider implementing the following action items as part of your personalized strategy to improve the level of employee engagement within your team.
Leadership Training for Managers
Managers need to develop a wide array of skills to be effective in their roles. Organizations should provide training opportunities, routine feedback and best practice sharing among managers to continually develop their performance.
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Positive Working Relationships
It is important that managers know their team well, both on a professional and personal level. They do not need to be friends with each employee but must make sure everyone feels respected and treated fairly. Tasks should be assigned based on team member capabilities and development goals.
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Maintain Good Communication
Managers should keep their team up to date on what is happening within the organization. They should encourage positive feedback and make an extra effort to be accessible as this will not only improve communication but will help build trust.
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Acknowledge Good Work
It is important that managers provide positive feedback and acknowledge employee/team efforts and achievements. This helps build more confidence among employees and at the same time encourages them to be more involved in future tasks.
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