Tools and Resources to do my Job Well

Tools and Resources to do my Job Well

Background Information

This theme measures employee perceptions regarding the technological and peripheral support they receive on the job.

Employees who rate this theme low feel that they can be more efficient with their work if the organization invested more in them.

The results of this theme may contrast with:
Employees are valued at the company and The company offers the necessary training

Why is this Important?

Employees have objectives they are expected to meet but their job satisfaction can suffer if they are not provided with adequate tools or supports necessary for them to succeed.

Ensuring employees have adequate resources and access to information will enhance their ability to achieve their goals.

Tools and resources are very broad terms that can refer to employees’ workstations, computers, areas on the production floor and/or support from colleagues.

Companies that invest in optimal working conditions for employees will garner improved productivity and engagement.

Because employees spend a lot of time at their workplace, engagement tends to decline when they must struggle to complete their day-to-day tasks without the required tools and resources.

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Factors that Influence

  • Adequate tools/software that are required for tasks.
  • Investment in ergonomics
  • Strong Communication Effective team meetings

Recommended Action Items

Consider implementing the following action items as part of your personalized strategy to improve the level of employee engagement within your team.

Audit of Tools and Efficiency

Review the team’s work efficiency and evaluate it against its performance objectives. Prior to looking for areas of improvement, determine whether targets are being met. Framed this way, teams can identify resources that are needed to meet the targets. Moreover, this can lead to supplementary goals that could be accomplished with the addition of new tools or resources.

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Ergonomic Study

Evaluating existing tools enables teams to identify aspects of their work environment that may be limiting productivity. This can include workplace elements such as ventilation, lighting, seating and company-issued safety equipment. Ergonomic workstations suited to employees correlate positively with higher levels of accuracy in completing tasks.

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Facilitate Team Communication

An absence of support may be caused by not fully understanding the significance of divergent job functions/roles. These issues can be resolved by creating more formal channels of communication between teams. Ensure there are numerous opportunities/spaces for teams to interact to build and foster interdepartmental trust and communication levels.

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Training on Tools and Resources

A user's understanding and proficiency with the tools and resources available is critical for achieving business goals. Ensure that all tools and resources are updated and that all users allocate sufficient time to learning and becoming comfortable with the tools and resources needed to do their jobs effectively.

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