Factors that Influence
- Industry of Organization
- Job Role of the Employee
- Flexibility of Hours
- Size of Organization
Amount of Workload is Reasonable
Amount of Workload is Reasonable
Background Information
This theme focuses on employees’ perceptions as to whether their expected workloads are reasonable.
These expectations can stem from managers or teammates and must be monitored carefully to ensure employees do not burn out.
This is one of several questions related to work-life balance.
Related Themes:
Able to balance the relationship between my work life and my personal life
Why is this Important?
Workloads should be designed to set employees up for the best chance of both organizational and their career success.
Managers must analyze workloads and distribute them evenly as well as ensure that appropriate timelines are clearly communicated.
Reasonable workloads are ones that provide employees with appropriate timelines to correctly complete their responsibilities without increasing stress levels.
A heavy workload can result in rushed jobs and costly oversights as employees cut corners or lose focus as they try to complete their work in a timely manner.
Recommended Action Items
Consider implementing the following action items as part of your personalized strategy to improve the level of employee engagement within your team.
Evaluate Workload of Employees
Open lines of communication with employees to discuss their perceptions on current workloads. Ask for input to determine what is working as well as what areas can be improved. Clarify whether employees require additional tools and resources to complete their workloads efficiently. Evaluate feedback for process/workflow improvements or potential training opportunities.
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Review Departmental Size
Evaluate the current staffing model and departmental capacities to determine whether they can reasonably handle the workload. It is critical to review the strength of staff members and ensure that the workload matches their performance capabilities. This will help determine whether deadlines need to be extended or additional resources are required to complete the tasks assigned.
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Hiring Qualified Applicants
Ensure the HR team has a clear understanding of the skills and requirements required for the positions. This is a crucial step in the process to attract and hire the most suitable employees. An important step in vetting candidates is matching their skills and abilities with the job at hand. A new hire ill-suited for the position increases the workload for everyone else.
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Review Work / Life Balance
When expanding the team is not a viable option for financial reasons, ensure employees are compensated for the extra hours they put in. This compensation does not have to be monetary remuneration. Consider recognizing outstanding performers and offer bonus vacation days, flexible work schedules or ordering a celebratory lunch as a show of thanks.
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