Factors that Influence
- Language and Tone
- Focus on Shortcomings
- The use of Inferences
- Personal Emotions
Regular Feedback on Job Performance
Regular Feedback on Job Performance
Background Information
This theme measures the dynamic between a manager and employee for the purpose of aligning overall job performance with individual and company goals, over time.
Regular constructive feedback allows a manager the opportunity to describe the impact of specific behaviors and to provide valuable guidance.
Why is this Important?
Regular constructive feedback helps employees grow as it trains them in corresponding effectively with their managers and thinking critically.
If employees don’t know where they stand on performance, they will lack the ability to grow.
Performance feedback sparks growth by bringing awareness that leads to action, which leads to positive change.
Recommended Action Items
Consider implementing the following action items as part of your personalized strategy to improve the level of employee engagement within your team.
Focus on Behavior Rather than the Person
Be specific about employee behaviors that are observed in the workplace and describe the expected behaviors. Use adverbs to describe actions rather than adjectives which describe qualities.
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Start with What is Working
Begin by highlighting the positives and what is working. This helps reinforce desired outcomes and sets a positive tone for the rest of the conversation. Employees are more receptive to discussions on areas requiring improvement when the conversation began in a positive tone.
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Description Over Judgement
During conversation stay factual when delivering feedback. Avoid evaluative language to prevent an employee from responding defensively. Facts describe what was seen or occurred while judgment refer to things as good/bad, right/wrong.
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Maintain Collaborative Dialogue
Focus on building a culture that fosters open communication. Be mindful that for collaborative communication to be successful it should include critical elements such as an agreed common purpose, shared power and trust. A collaborative approach facilitates the art of giving constructive feedback.
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