Satisfaction with Work Schedule / Hours

Satisfaction with Work Schedule / Hours

Background Information

This theme examines employees’ perceptions of the level of satisfaction they have with their current work schedules/hours. Ratings of this topic correlate with:
– Workload is reasonable
– Good Place to Work
– Job / Role Satisfaction

The number of hours worked, and scheduling arrangements are key elements that determine whether employees can balance their work conditions with other aspects of their lives. This refers to the days per week and the hours per day that employees are expected to be at their jobs. Work schedules can vary based on the organization and job requirements.

The concept of working time satisfaction is more than a simple comparison of preferred number of hours to current working hours. Whereas the satisfaction with hours worked measures the satisfaction with the length of working time, work schedule satisfaction is more general and can provide additional insight into other dimensions such as location, distribution, work intensity or flexibility.

Why is this Important?

Working time satisfaction is a direct measure of the level of contentment employees derive from their current work time arrangements. Dissatisfaction may lead to consequences such as the desire to change jobs, complications participating in outside activities and worklife balance.

When organizations are privy to what makes employees satisfied with their work schedule/hours policies, they can identify measures they can adopt to avoid employee dissatisfaction and negative behavioural consequences.

Employees who are satisfied with the length of their working hours tend to be more satisfied with their jobs in general. Working conditions that contribute to worker satisfaction lead to higher levels of motivation, commitment and productivity.

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Factors that Influence

  • Involvement with employees
  • Open communication
  • Working conditions
  • Work-life balance culture

Recommended Action Items

Consider implementing the following action items as part of your personalized strategy to improve the level of employee engagement within your team.

Consider Employee’s Preferences

Flex-Time, Scheduling Notice, Work from Home (WFH) and Work from Anywhere (WFA) sit atop most employee wish lists these days. When developing a policy for your team, it is important to consider as many options as possible.

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Embrace Employee Input

Employees that have input into the planning of their shift scheduling have higher satisfaction rates. This underscores the importance of a good work-life balance. Worker-friendly time arrangements are known to reduce stress, insecurity and mental pressure. Furthermore, punitive work arrangements that involve unpaid overtime, weekend shifts and high-pressure environments reduce satisfaction levels.

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Positive Working Conditions

Ensure a respectful workplace in which teamwork, openness and communication are the priorities. A work environment that prioritizes positive mental health will have employees that are energized coming to work rather than dreading it. Employees that work under these conditions are more efficient and utilize fewer sick days compared to ‘tougher’ environments.

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Better Work-Life Balance

Work-life balance has always been a leading point of interest, but following the COVID-19 outbreak, the importance of work-life balance has grown. Many employees have found their work-life balance suffer because they have been unable to break away from work-related tasks. Therefore, it is key for leaders to work with their teams to ensure that employees can maximize the benefits of new workplace practices.

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