Workplace Satisfaction

Proud To Work Here

Understanding the Issue


This theme measures employees’ overall attitude toward their organization as a workplace. This is typically set at the beginning of the survey to avoid any bias from the remaining questions in the survey.

This is a broad measurement, representing employee sentiments about their workplace in general. It measures employees’ feelings about their own individual experience in the workplace rather than their belief in the success or direction of the organization. (see I am proud to work at my company and I am optimistic about the long-term success of my company)

This is separate from the Employee Net Promoter Score (eNPS) “Recommend as a place to work”, which is a measure of overall employee engagement. (see The Importance of eNPS)

Why Is This Important?


This theme measures employees’ overall attitude toward their organization as a workplace. This is typically set at the beginning of the survey to avoid any bias from the remaining questions in the survey.

This is a broad measurement, representing employee sentiments about their workplace in general. It measures employees’ feelings about their own individual experience in the workplace rather than their belief in the success or direction of the organization. (see I am proud to work at my company and I am optimistic about the long-term success of my company)

This is separate from the Employee Net Promoter Score (eNPS) “Recommend as a place to work”, which is a measure of overall employee engagement. (see The Importance of eNPS)

Recommended Action Items

Consider implementing the following action items as
part of your personalized strategy to improve the level
of employee engagement within your team.

(1) Lead From The Top

Supervisors and managers must lead by example. Successfully managing their time and delivering on their own targets models this behavior for their team. Employees will also be more receptive to feedback and meeting deadlines when they recognize it from their team leaders.


(2) Communication & Recognition

Communicate the targets of other members and recognize strong performance. Well-structured team meetings help keep individuals accountable and improve collaboration if targets begin slipping.


(3) Foster a Culture of Empathy

Beyond communication, create opportunities for teams to “walk a mile in each other’s shoes” through cross-training and team building activities. A strong sense of teamwork and collaboration can guide teams to better distribute the workload and alleviate the pressure that some employees feel.


(4) Top-Down Communication

Actively share teams’ objectives, challenges, and successes across the company. When teams understand what their counterparts are working towards and how it relates to their own goals, they are more likely to build rapport and believe more strongly that everyone is working with the same purpose.

Why Is This Important?


This theme measures employees’ overall attitude toward their organization as a workplace. This is typically set at the beginning of the survey to avoid any bias from the remaining questions in the survey.

This is a broad measurement, representing employee sentiments about their workplace in general. It measures employees’ feelings about their own individual experience in the workplace rather than their belief in the success or direction of the organization. (see I am proud to work at my company and I am optimistic about the long-term success of my company)

This is separate from the Employee Net Promoter Score (eNPS) “Recommend as a place to work”, which is a measure of overall employee engagement. (see The Importance of eNPS)

Additional Resources:

Be In Constant Communication

How To Communicate Effectively With Your Team

Rachel Summers, talking.talent.co  (6 min read)

#EffectiveCommunication #Teamwork

Provide Meaningful Work

Motivation Through Meaning

Andy Nelson, gethppy.com     (4 min read)

#PrideAtWork #GreatPlaceToWork

5 Ways Great Leaders Make Work Meaningful for Employees Christine Comaford, Forbes.com   (4 min read)

#PrideAtWork #GreatPlaceToWork

Create a Plan for Career Development

Career Planning & Development

MaRS Discovery District Marsdd.com (3 min read)

#CareerDevelopment #Leadership

Steps to Create a Career Development Plan 

Susan Heathfield, thebalancecareers.com (4 min read)

#CareerDevelopment #Leadership

Develop a Positive Working Culture

7 Tips for Creating a Positive Workplace Culture 

Entrepreneurs Organization (4 min read)

#PositiveWorkplace #GreatPlaceToWork

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