Factors that Influence
- Defined Roles & Tasks
- Employee Experience Levels
- Workforce Staffing Levels
Workload Balance
Workload Balance
Background Information
This theme measures employee perceptions on their team’s workload as well as their feelings on how deadlines are managed within the organization.
While in some cases departments are understaffed, workload issues can also be impacted by poor prioritization or definition of roles.
The results for this theme may contrast with those for Recruitment of Qualified Employees, Employee Commitment to Doing Quality Work.
Why is this Important?
Employee workload has a significant impact on employee engagement. When employees feel their organization is not providing them sufficient time and resources to reach their objectives, they disengage. Over time, morale and performance suffer.
Employees who believe the organization is investing in them to support their work performance are much more likely to invest extra effort themselves. As a result, they are more committed to achieving organizational goals and creating successful products or services.
Recommended Action Items
Consider implementing the following action items as part of your personalized strategy to improve the level of employee engagement within your team.
Set Clear Goals for Employees
Communicate realistic goals and timelines with employees. Having clear expectations will help them focus on the most important tasks instead of on lower priority items. Speak to each team member on their tasks and help prioritize if necessary.
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Lead from the Top
Supervisors and managers must lead by example. Successfully managing their time and delivering on their own targets helps models these behaviors for their team. Employees will also be more receptive to feedback and meeting deadlines when they recognize their team leaders walking the walk.
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Review Staffing Levels
In some cases when departments are understaffed, adding employees is the viable solution. A better understanding of staffing requirements can position the team for long term success. Analyze workloads and determine if bringing on another employee will help balance things out.
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Offer a Flexible Work Environment
Occasionally, staffing levels of team workload is based on perception. Employees can be overwhelmed meeting multiple obligations. Having a flexible schedule may help them manage their workload more effectively. This can help reduce stress while also ensuring deadlines are met.
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